Short Link Domains
What is a Short Link Domain?
A short link domain is a shorter version of a URL you intend to share.
Short link domains let you minimize the chance that your messages with links are blocked by carriers. Commonly used short links (e.g., bit.ly, tinyurl.com, etc.) as well as commonly used link domains (e.g., ActBlue) are some of the more common reasons that carriers choose to block messages, which they interpret as spam.
Spoke can interface with link shortening services to replace a short link's domain with one that isn't blocked by carriers. Some of our clients have found success using the link shortening service Rebrandly. However, it's important (and worthwhile) that you buy a custom domain from them rather than using their default domain of rebrand.ly. Purchasing a domain can cost as little as $2 and will boost your deliverability considerably.
For more information, contact firstname.lastname@example.org.
Setting up Short Link Domains in Spoke
You can add to a list of short link domains from the administration dashboard. When a texter sends a message that includes a shortened link, Spoke uses this list to automatically detect and replace the short link's domain with another domain in the list. Spoke cycles through the domains in this list to spread out usage of the domains. The maximum usage setting for a domain specifies the number of times Spoke will use that domain before moving onto the next one.
You must set up the short links outside of the Spoke platform, and they must resolve to the same end location for the domain replacement to work. Spoke can detect only the domains you've added to the short link domain list; URLs with other domains will not be replaced.
Note: If you don't set up short links outside of the platform, the links you send out will not work as expected. If you have questions or concerns, contact email@example.com.