Billing and Pricing

Billing Periods

Usage-based products (e.g., SMS segments, phone numbers) are billed at the end of each month. License-based products (e.g., consulting, database services) are billed at the top of the month.

Payment Methods

Invoices are sent via email and can be paid by card, ACH, or wire transfer. We accept all major credit cards. If you are unable to pay by card or transfer, please email us to inquire about alternative payment methods.

Usage Reports

If you require an ad-hoc usage report mid-month, please email us and include the name of your organization and the time period desired. 

Pricing

Texts

Under our Standard pricing model, inbound and outbound SMS segments are priced at 1¢ and MMS segments are priced at 3¢. You can read more about segments here

Number Lookups

Contact validation is priced at 1/4¢ ($.0025) per cell. Use our Filter Landlines feature to confirm that your contact lists are textable!

Consulting Services

To inquire about our consulting offerings, please email us or book a time to chat! Our team of organizers, former leaders of the Bernie 2020 National Texting Team, offer extra assistance in planning, building, and analyzing your campaigns

Reporting and Integrations

To inquire about additional reporting tools (e.g. read replica access, custom dashboards) and integrations with other tools (e.g. Slack), please email us

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