Billing and Pricing
Billing Periods
Usage-based products (e.g., SMS segments, phone numbers) are billed at the end of each month. License-based products (e.g., consulting, database services) are billed at the top of the month.
Payment Methods
Invoices are sent via email and can be paid by card, ACH, or wire transfer. We accept all major credit cards. If you are unable to pay by card or transfer, please email us to inquire about alternative payment methods.
Usage Reports
If you require an ad-hoc usage report mid-month, please email us and include the name of your organization and the time period desired.
Pricing
Texts
Under our Standard pricing model, inbound and outbound SMS segments are priced at 1¢ and MMS segments are priced at 3¢. You can read more about segments here.
Number Lookups
Contact validation is priced at 1/4¢ ($.0025) per cell. Use our Filter Landlines feature to confirm that your contact lists are textable!
Consulting Services
To inquire about our consulting offerings, please email us or book a time to chat! Our team of organizers, former leaders of the Bernie 2020 National Texting Team, offer extra assistance in planning, building, and analyzing your campaigns
Reporting and Integrations
To inquire about additional reporting tools (e.g. read replica access, custom dashboards) and integrations with other tools (e.g. Slack), please email us.